Privacy and Inquiry Information
Information submitted with a food packaging inquiry and how to follow up on it.
Last updated: 2026-09-13
Information in an inquiry
The quotation form asks for a contact name, work email, product, estimated quantity and requirements. You may also add company details, a phone number or WhatsApp contact, destination and purchasing preferences.
Provide the information needed to describe your packaging request. Do not include payment card details, passwords or unrelated personal information.
Handling your request
Submitted inquiry details are recorded with an inquiry reference and used to review the request and continue the quotation discussion. An inquiry being saved and an email notification being sent are separate statuses; retain the reference shown after submission when following up.
If you send artwork or specifications during the discussion, include only material you are entitled to share and identify which product or request it belongs to.
Site preferences
The site uses a language preference to display the selected language. Inquiry information is separate from the public product catalog; sending an inquiry does not add your requirements to a product page.
Questions or corrections
To raise a question about information supplied in an inquiry, refer to its inquiry number in the quotation email discussion. You can request a correction or describe an access or deletion request through that contact. Do not send additional identity documents unless they are requested for a stated purpose.